Thank you for considering the commercial division of Allegro Classics.
Our normal office hours are 8:00 AM to 5:00 PM Pacific Time, Monday through Friday.
Please call us toll free at 877.727.8800 or internationally at 510.528.6000.
You may also fax us at 510.892.2924. We do review e-mail, internet and voicemail frequently and will try our best to answer any questions quickly even during off hours.
Our showroom and warehouse is located at 825 Potter Street in Berkeley, California. The showroom is open by appointment only. Please call us at least 24 hours in advance to setup a convenient time.
About the Web Site
All items are priced per piece.
Please note that clicking on most product images will link to a product detail page featuring large images, product highlights, dimensions and frame or fabric colors.
All of our furniture is designed for everyday commercial outdoor use. The frames usually require no more than soap and water for cleaning. Sunbrella is a superior material for outdoor use and is warranted for (5) years of normal use.
Please note that we strive to post accurate colors for all of our furniture. However, individual monitors and processors may show the color differently than the actual material. We are very pleased to send frame samples and Sunbrella fabric swatches by Priority Mail so that you can know exactly what you are purchasing.
We are pleased to offer cushions and umbrellas in all Sunbrella colors. Please note that some fabrics such as Sunbrella jacquards and sailcloth are available at an additional cost.
Our site is secure and safe for online credit card transactions. You are welcome to call us if you prefer to speak with a representative or have any special requirements.
Delivery Times
Most of our frames are in stock and can be shipped within (2) working days of receipt of order. Transit times are typically (5) - (7) working days to the East Coast, (3) - (5) days to the Midwest and (1) to (2) days on the West Coast.
Cushions are usually made to order and take from (2) to (4) weeks to manufacture. Umbrellas are typically fabricated in (3) to (6) weeks depending on the time of year.
Freight
All of our shipments are FOB Allegro Classics or our manufacturer's warehouse. Freight charges are based on furniture weight, volume and the destination.
Most of our furniture must ship with motor freight carriers that typically charge extra for residential deliveries. Please note that all commercial division orders shipped to a residence will be charged a $125 handling fee.
We request that all motor freight carriers call to schedule an appointment at least (24) hours in advance. The appointments are usually scheduled within a 2-hour time period. We strive to select carriers with good service reputations. However, occasionally unforeseen delays may occur. Please call us if we can help in any way to expedite the delivery.
Delivery
Please be sure to inspect all shipments on delivery and note any freight damages on the receiving document. All shipments should be signed with the notation "pending inspection" in case there is any damage hidden within the packaging.
Please note that we cannot accept any freight damage claims more than (7) days after delivery. We cannot consider claims for furniture that is received without a signature.
International Shipments
We are pleased to ship to Canada, Mexico and the Caribbean. Please call or e-mail us for a specific quote including customs , brokerage and international freight.
Returns
Please notify our customer service by phone at 877.727.8800 or e-mail at service@allegroclassics.com at your earliest opportunity if there is a problem with your order. Please send images of the damage if at all possible as this greatly helps us identify the exact problem and the best and quickest remedy.
Warranty
Allegro Classics LLC warrants to you, the original purchaser, that our furniture and accessories and all its parts and components are free of defects in material and workmanship. If you find a defect in material or workmanship in any part or component, Allegro Classics LLC will, at Allegro Classic's option, repair or replace the product at no charge. "Defects" as used in this warranty, are defined as any imperfection in material or workmanship that will impair the use of the product. Our warranty is expressly limited to the replacement of parts and components. The warranty does not cover: (1) defects caused by improper assembly, (2) defects caused to the product because of product modification, intentional damage, accident, misuse, abuse or negligence after purchase, (3) normal wear and tear due to age and (4) labor or assembly costs.
All Allegro Classics residential warranties are limited to no more than seven year warranties unless otherwise specifically noted and are limited to the original purchaser with proof of purchase. All Allegro Classics LLC commercial warranties are limited to no more than three years from date of receipt and are limited to the original purchaser with proof of purchase. In some cases, product wear and tear may be depreciated for the time the product was in use.
In no event will Allegro Classics LLC be liable for incidental or consequential damages resulting from the use of any product.
NoticePrices and specifications are subject to change without notice
Payment MethodsWe accept Visa, Master Card, American Express, Wire Transfer and Company Checks




